Are Mitsubishi Heavy and Mitsubishi Electric the Same? Understanding the Difference for Air Conditioning Installations

Author:
Dr. Julian Carter

If you're researching air conditioning systems for your home or business in the UK, there's a strong chance you've come across both Mitsubishi Heavy Industries and Mitsubishi Electric. They both sound like the same brand. They both manufacture air conditioning units. And they both use the iconic three-diamond Mitsubishi logo.

One Brand, Two Companies—Why It Matters for Your Air Conditioning System

If you're researching air conditioning systems for your home or business in the UK, there's a strong chance you've come across both Mitsubishi Heavy Industries and Mitsubishi Electric. They both sound like the same brand. They both manufacture air conditioning units. And they both use the iconic three-diamond Mitsubishi logo.

But despite the similarities, these are two completely separate companies. For property owners considering which brand to install—or for commercial clients seeking long-term support—knowing the distinction is essential.

At ClimateWorks, we regularly install both Mitsubishi Electric and Mitsubishi Heavy systems in homes, offices, retail spaces, and commercial facilities across the South East. Understanding their origins, differences, and practical considerations helps customers make informed decisions based on performance, price, and future-proofing.

The History of the Mitsubishi Group

The confusion begins with the Mitsubishi keiretsu—a group of independent Japanese companies with shared roots. Originally founded in 1870 as a shipping firm, the Mitsubishi brand diversified in the early 20th century into mining, finance, aviation, and heavy industry.

In the post-war period, antitrust laws in Japan forced the group to break into separate entities. This is why today we see distinct companies like:

  • Mitsubishi Motors
  • Mitsubishi Chemical
  • Mitsubishi UFJ Financial Group
  • Mitsubishi Heavy Industries (MHI)
  • Mitsubishi Electric Corporation

Although they share the Mitsubishi name and three-diamond logo, each operates independently and competes in different markets.

Mitsubishi Heavy Industries vs. Mitsubishi Electric – What’s the Difference?

Mitsubishi Electric

Founded in 1921, Mitsubishi Electric Corporation is a global manufacturer of electrical and electronic equipment, including:

  • Residential and commercial air conditioning
  • Elevators and escalators
  • Semiconductors
  • Automotive equipment
  • Building systems

In the air conditioning market, Mitsubishi Electric is known for its:

  • Focus on energy-saving technologies
  • Wide network of UK-approved installers
  • Domestic and commercial solutions
  • Product range designed for UK regulations
  • Integrated control systems and building management compatibility

Mitsubishi Electric is represented in the UK by Mitsubishi Electric UK, which is a fully owned subsidiary headquartered in Hatfield, Hertfordshire.

Mitsubishi Heavy Industries

Mitsubishi Heavy Industries (MHI), established in 1884, is one of Japan's largest industrial groups. It produces:

  • Ships
  • Power plants
  • Aerospace systems
  • Defence equipment
  • Commercial refrigeration and air conditioning

Its air conditioning division, Mitsubishi Heavy Industries Thermal Systems, produces high-quality split systems, multi-splits, and commercial VRF systems under the MHI brand.

In the UK, Mitsubishi Heavy units are distributed via third-party suppliers rather than a directly owned UK subsidiary, which can impact support and parts availability.

Key Differences Between the Two Brands in Air Conditioning

While both offer advanced systems, some important distinctions exist:

1. UK Presence and Support

  • Mitsubishi Electric has a direct presence in the UK
  • MHI systems are sold through distributors
  • After-sales support, training, and documentation are typically more accessible from Mitsubishi Electric

2. Parts and Maintenance

  • Mitsubishi Electric parts are more readily available in the UK
  • MHI parts can be delayed due to limited stock or overseas shipping
  • This can impact servicing or emergency repairs if a component fails

3. Control Systems

  • Mitsubishi Electric offers advanced control systems like MelCloud, with smart home and BMS integration
  • MHI also offers control features but is less prevalent in integrated systems

4. Product Range and Innovation

  • Mitsubishi Electric invests heavily in product development for the UK and European market
  • Their systems meet UK building standards and energy codes out of the box
  • MHI units are widely respected for performance and build quality, but integration with UK compliance tools may be more limited

What Do the Experts Say?

According to BSRIA, Mitsubishi Electric is one of the top air conditioning brands in the UK market, regularly appearing in industry surveys and performance benchmarks [1].

In contrast, while MHI is respected in international markets, it has a smaller UK footprint, meaning fewer engineers are trained in servicing or commissioning their systems [2].

This is important for commercial and residential clients who want reliable long-term support from UK-based service providers.

Bullet Point Summary – Mitsubishi Heavy vs. Mitsubishi Electric

  • Mitsubishi Electric
    • Direct UK presence
    • Easy access to parts and support
    • Advanced controls and smart integration
    • Broad product compatibility
    • Strong installer network
  • Mitsubishi Heavy Industries
    • No direct UK base (third-party distribution)
    • High-performance units
    • May have longer lead times for parts
    • Limited control integration in UK setups
    • Servicing may be less straightforward

Which Brand Should You Choose for Your Installation?

At ClimateWorks, we install both brands depending on:

  • Building layout
  • Client preference
  • Budget constraints
  • Timeline for installation
  • Long-term maintenance goals

For commercial projects where building management integration, warranty support, and part availability are critical, we often recommend Mitsubishi Electric due to its UK service infrastructure.

For certain residential properties or where a specific performance spec is required, we may recommend MHI systems, especially if speed of cooling or thermal output is a priority.

We always assess suitability on a case-by-case basis.

Can You Mix and Match Systems or Parts?

No. Mitsubishi Electric and Mitsubishi Heavy products are not cross-compatible. Control systems, remote units, indoor units, and outdoor units cannot be mixed.

If you’re upgrading or expanding a system, we recommend:

  • Checking your existing manufacturer label
  • Verifying the system model
  • Speaking with a professional installer to avoid compatibility errors

Attempting to combine parts from the two systems will void warranties and may cause system failure.

Looking for Help Choosing the Right System?

Choosing between MHI and Mitsubishi Electric comes down to practical priorities—support, integration, stock availability, and long-term performance.

👉 Contact ClimateWorks for expert advice on selecting the right air conditioning brand for your home or business.

We offer:

  • Site assessments
  • Bespoke installation plans
  • System sizing and layout design
  • UK regulation compliance
  • Post-installation support

Visit https://www.climateworks.co.uk to explore all services.

References

[1] BSRIA. (2023). UK Air Conditioning Market Overview. Retrieved from https://www.bsria.com
[2] JRAIA. (2022). Global Air Conditioning Shipment Report. Retrieved from https://www.jraia.or.jp
[3] Mitsubishi Electric UK. (2024). MELCloud System Overview. Retrieved from https://www.mitsubishielectric.co.uk
[4] Mitsubishi Heavy Industries. (2023). Product Catalogue – Thermal Systems. Retrieved from https://www.mhi.com

Author Bio

Dr. Julian Carter is a highly experienced thermal systems expert with over 15 years in the field, holding a PhD in thermal systems. His career spans academic research, consulting, and teaching, focusing on air conditioning and refrigeration systems. Dr. Carter bridges the gap between theoretical advancements and practical applications, providing expert insights to organisations like ClimateWorks, where his guidance informs decision-making and industry best practices. Notably, he has worked on international projects with organisations such as Daikin Industries, the International Institute of Refrigeration (IIR), and the United Nations Environment Programme (UNEP). Currently a lecturer at Edinburgh University, Dr. Carter combines his expertise with a passion for educating the next generation of engineers and advancing climate control technologies.

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